Privacy Policy

Privacy Policy

Murray Cod Australia Limited (collectively referred to as “Murray Cod Australia”, “we”, “us” or “our”) is bound by the Privacy Act 1988 (Act), the Australian Privacy Principles (APPs) as well as other laws and codes.

We value the opportunity to interact with you and we are committed to respecting and protecting the personal information that you provide to us.

This Privacy Policy contains information about how we collect, use, disclose and store your personal information, whether provided to us by this website or other means. It also provides you with information about how you can access your personal information and how you can make a complaint if you believe that there has been a breach of this Privacy Policy, the Act or the APPs.

This Privacy Policy may be reviewed from time to time, and Murray Cod Australia reserves the right to change this it at any time, so please check this website periodically to stay informed of any updates.  Any revised version of this Privacy Policy will be published on our website.

This Privacy Policy was last updated in April 2022.

Collection of Personal Information

Personal information is defined in the Act to mean any information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.

We collect personal information that we reasonably require to perform one or more of our business functions or activities, including providing our products and services to our customers. For example, we collect personal information so that we can:

• • Identify and communicate with our customers
  • Tell people who may be interested about our products, special offers, promotions and special events
  • Communicate via email, phone, mail and/or social media.
  • Process orders and purchases
  • Deliver orders to our customers
  • Respond to customer enquiries
  • Improve our services through feedback from our customers.

 

If we do not collect your personal information, we may not be able to provide you with our products and services.

If at any time you do not wish to receive information from us about our products, special offers, promotions and special events, please let us know by contacting us on the details provided below. Alternatively, we may provide you with the ability to opt-out of certain commercial electronic communications. For example, by clicking on a link in an email to unsubscribe.

The type of personal information that we collect is generally limited to the information that you provide to us directly. This may vary depending on how you choose to interact with us, however the type of information we collect generally includes:

• • Contact details such as your name, date of birth, address, email address and telephone number
  • Details about your orders and purchases
  • Billing and payment information
  • Your feedback about our products and services
  • Information about your participation in any promotions or special events.

In some circumstances, we may collect personal information from third parties such as credit reporting agencies. Where we do, we will ensure to comply with relevant Australian laws.

We collect personal information in a number of ways. Again, this may vary depending on how you choose to interact with us. For example, we may collect personal information from or through:

• • When you purchase online from our website or from any of our physical stores
  • Your participation in one of our memberships or in connection with our newsletters
  • Your participation in our promotions and special events; and
  • Your use of our social media pages.

We will not collect sensitive information about you (such as information relating to your racial or ethnic origins or political or religious beliefs) unless you have consented to such collection, or the collection is required by law.

Use and disclosure of personal information

Murray Cod Australia will only use your personal information as permitted by law.  This means that we will only use your personal information for the purpose for which it was collected (such as those referred to above) or for a purpose related, or in the case of sensitive information directly related, to that purpose. We will use your personal information that we collect for our business functions and activities and provide you with products and services, which may include, among other things:

• processing orders you place with us, including providing you with confirmation of your orders, and providing you with our products and services, where applicable
• administering and responding to your enquiry or feedback about our products and/or services
• conducting, and allowing you to participate in, a promotion, competition, promotional activity, survey, market research or customer behavioural activity
• promoting and marketing our current and future products and services to you, informing you of upcoming events and special promotions and offers and analysing our products and services so as to improve and develop new products and services
• facilitating our business operations, including fulfilment of any legal and regulatory requirements, and enforcement of our agreements, terms of business, and terms of use
• improving the operation or navigation of our websites.

We may also use your personal information for other purposes not listed above which will be made clear to you at the time we collect your personal information, or for such purposes as may be required or permitted by law.

Murray Cod Australia is committed to maintaining the safety and security of your personal information. Your personal information will be stored in a secure manner through undertaking reasonable steps to protect your personal information from loss or unauthorised access. Unfortunately, no data transmission over the internet can be guaranteed as totally secure.  Accordingly, we do not warrant the security of any information you transmit to us or from our online services and you use these services at your own risk.

We may provide you with the opportunity to provide commentary through our sites in a public forum, such as commenting on articles that we may provide. You must appreciate that this may be accessed by anyone. So, you should avoid providing personal details and information at all times, and we’ll not be held responsible if someone should breach your privacy as a result of you disclosing it in a public forum.

We may disclose your personal information to other entities as permitted by law and as necessary to perform our functions and business activities such as provide you with the products and services that you have requested. These entities include our agents and third parties who provide services to us or on our behalf. We may disclose personal information we collect from you:

• to our related companies, suppliers, consultants (including lawyers and accountants), contractors or agents for the purposes set out above or for other purposes directly related to the purpose for which the personal information is collected. For example, your name and telephone number may be disclosed to our supplier to enable that supplier to respond to your request for information about a particular product
• to others that you have been informed of, at the time any personal information is collected from you
• with your consent (express or implied) to others.

 

Employment Applications  

Generally, the type of personal information we collect about applicants is the information included in your application for employment, for example, your name, postal address, telephone number, email address, education details, employment history and other information relating to your work experience. In considering your application, we may also obtain personal information about you from third parties, for example, from your previous employers or nominated referees. We may also collect sensitive information about you such as information about your health (including any disability) or any criminal record you may have.

Cookies

Cookies are pieces of information that our web server may send to your computer’s hard disk when you visit our website. Cookies can facilitate your ongoing access to and use of this website. They allow us to track usage patterns and to compile data that can assist us to improve our content, products, services and target advertising.

If you do not want information collected through the use of cookies, your browser may allow you to deny or accept the cookie feature. However, certain features of this website may not work without cookies and this may limit the services provided by our website. We also use your IP address to help diagnose any problems with our server and administer our website. Your IP address is used to help identify you and to gather broad demographic information about you.

Third party websites

We may offer links to websites that are operated by third parties. If you visit one of these linked websites, you should review their privacy and other policies. We are not responsible for the policies and practices of third parties.

Accessing and correcting your personal information

You may access the personal information that we hold about you or request that this information be updated or corrected. You may also make a complaint. If you would like to make such a request or complaint, please contact us on the details provided below. Once we receive your request or complaint, we will respond to you within approximately 30 days. Should you wish for your personal information that we hold to be destroyed, please let us know. We may charge a reasonable administration fee to cover the costs of meeting your request.

Contacting us

If you would like to request access to or correction of your personal information, or would like more information about how Murray Cod Australia manages your personal information, you can contact us at:

Murray Cod Australia Limited

Level 1, 153 Yambil Street

Griffith NSW 2680

Email: info@aquna.com

 

Website Terms of Use

Introduction

This website and its contents (“the Website”) is owned by Murray Cod Australia Limited (ABN 74 143 928 625) trading as Aquna Sustainable Murray Cod of Level 1, 153 Yambil Street, Griffith NSW 2680  (collectively referred to as “Murray Cod Australia”, “we”, “us”, or “our”)

By accessing or using the Website, you agree to accept and comply with the terms, conditions, notices and disclaimers contained in these terms and conditions, and elsewhere on the Website (known collectively as “Terms and Conditions”).

Murray Cod Australia reserves the right to amend these Terms and Conditions at any time without notice. We, therefore, encourage you to check this document regularly.

Applicable law

The Terms and Conditions are governed by and to be construed in accordance with the laws of New South Wales, Australia. You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia.

In the event that any provision of the Terms and Conditions is held to be invalid, illegal or unenforceable, that provision must to the extent of the invalidity, illegality or unenforceability be ignored and all the other provisions of the Terms and Conditions will remain in full force and effect.

Murray Cod Australia makes no representation that the content of the Website complies with the laws of any country outside Australia. All rights not expressly granted herein are reserved.

Links to third-party sites and third-party advertisements

Murray Cod Australia assumes no responsibility and accepts no liability for the condition or content of third party websites that may be linked to or accessed from the Website. Except as Murray Cod Australia may specifically direct otherwise, Murray Cod Australia does not authorise the content of those third party websites.

The Website may also contain third party advertisements which contain embedded hyperlinks to websites operated by third parties. The placement of third party advertisements on this Website does not necessarily constitute the recommendation or endorsement of Murray Cod Australia for such goods or services. The third party advertiser is solely responsible to you for any representations or offers made by it, and for any goods or services which you agree to purchase from those third parties.

 

Competitions and promotions

Certain parts of the Website may contain competitions, offers, programs, or promotions from Murray Cod Australia or third parties. The terms and conditions for those competitions, offers, programs and promotions will be specified on the relevant part of the Website from time to time. By entering or participating in the relevant competition, program, offer or promotion you agree to be bound by the relevant terms and conditions. Notwithstanding any specific terms and conditions, Murray Cod Australia specifically retains the rights, at any time and without notice, to remove, alter or add to competitions, offers, programs or promotions on the Website without any liability to you.

 

Disclaimer and liability

This Website is provided on an “as is” basis. While Murray Cod Australia has used its reasonable endeavours to ensure that the information contained on and accessed through the Website is correct and current at the time of publication, Murray Cod Australia does not accept responsibility for any error, omission or defect in the information.

To the fullest extent permissible by law, Murray Cod Australia, its affiliated companies and their directors, employees, agents and contractors:

(a) Do not make any representation, warranty or endorsement of any kind, express or implied, as to the operation of the Website, your access to the Website or results of your access, or the information, content, materials or products on the Website; and

(b) Do not warrant that the functions on the Website will be uninterrupted or error-free, that any defects will be corrected or that the server which stores and transmits content to you is free of viruses or other harmful components.

Subject to any non-excludable liability for breach of conditions, guarantees or warranties implied by legislation (including the Australian Consumer Law) and to the maximum extent permitted by law, under no circumstances (including but not limited to any act or omission on the part of Murray Cod Australia, its affiliated companies or their directors, employees, agents and contractors) will Murray Cod Australia, its affiliated companies or their directors, employees, agents or contractors accept liability whether under statute, tort (including negligence) or otherwise, for any indirect, incidental, special and/or consequential damages or loss (including but not limited to loss of profits, interest, data, business revenue, anticipated savings, business or goodwill) resulting from any use or access, or any inability to use or access, the Website or arising out of or in connection with any goods or services supplied by Murray Cod Australia via the Website.

Murray Cod Australia’s liability for breach of any implied guarantee, warranty or condition which cannot be excluded, is limited at the option of Murray Cod Australia to the following:

(a) in the case of services, the supply of the services again or the payment of the cost of having the services supplied again; and

(b) in the case of goods, the replacement of the goods or the supply of equivalent goods; the repair of the goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired.

 

Indemnity

You agree to indemnify and keep indemnified Murray Cod Australia, its affiliated companies and their officers, employees, agents and contractors (“those indemnified”) in respect of any claim, liability, loss, damage, cost (including legal cost) or expense which those indemnified may suffer or incur as a direct or indirect result of your wilful or negligent act or omission with respect to the your use of the Website (or any part of it) or the violation of these Terms and Conditions by you, or the infringement by you of any intellectual property or other right of any person or entity.

 

Posting or transmitting material via the website

You shall not post or transmit through the Website any defamatory, threatening, obscene, harmful, pornographic or other material which would violate or infringe in any way upon the rights of others, or which would give rise to criminal or civil liability and/or violate any relevant law or regulation.

You shall not upload, post or otherwise make available on the Website any material protected by copyright, trademark or other proprietary right without the express permission of the owner of such copyright, trademark or other proprietary right.

Notwithstanding the above, you hereby waive any and all rights to any stories, ideas, drawings, opinions, and any other creative “materials” posted to the Website. You authorise Murray Cod Australia to utilise, in any manner, it sees fit and for eternity, the materials posted on the Website, which shall become the property of Murray Cod Australia.

 

Intellectual property and restrictions on the use of content

The Website is subject to copyright under Australian law and, under international treaties, and the laws of many other countries. The Website contains trademarks, intellectual property and copyright protected works which are owned by Murray Cod Australia, and third parties. Except for the direct purpose of viewing, accessing or interacting with the Website for your own personal use or as otherwise indicated on the Website or these Terms and Conditions, you must not copy, communicate to the public, adapt, transfer, distribute or store any of the contents of the Website, or incorporate any part of the Website into another website without Murray Cod Australia’s express consent.

 

Termination and cancellation

Murray Cod Australia reserves the right in its sole discretion to revise the content of, amend links from, or withdraw access to the Website, terminate any memberships, cancel orders or not provide goods and services or revise prices at any time without notice. Without limiting the operation of any other Terms and Conditions herein, Murray Cod Australia will not be held liable for loss or damage arising from the exercising of these rights. Any indemnities given by you and limitations on Murray Cod Australia ‘s liability will survive such termination.